We offer Comprehensive Single-Source Technology Solutions for Hotels, Timeshares, Convention Centers, and Multi-Unit Properties, Specializing in Guest Wi-Fi, In-Room Entertainment, Security, Sound Systems, Phones, and Ongoing Guest Support.
Our services include seamless Installation, Administration, and Continuous Support.
About Us
At HotSpot International, we specialize in delivering cutting-edge connectivity and technology solutions designed specifically for the hospitality industry. As a proud member of Parity Technology Solutions since 2019, we support over 1,600 hotels and 230,000 rooms globally.
Our extensive portfolio includes more than 500 hotel installations, offering a wide range of services such as high-speed wired and wireless internet (HSIA), security systems (CCTV), PBX phone systems, audio solutions, and comprehensive voice and data cabling. Our client-focused approach ensures that we provide tailored solutions, including component sales, managed services, financing, and consulting.
With strategically located offices in both Mexico and the U.S., we guarantee prompt and efficient service delivery and maintenance across the United States, Mexico, the Caribbean, Central America, and South America.
We are proud to hold certifications from Marriott, IHG, Hyatt, and have been an authorized Telmex provider for the I-Hospitality segment since 2011.
Our bilingual call center in Mexico City operates 24/7, providing continuous, expert support. At HotSpot International, we're dedicated to enhancing guest experiences through reliable, innovative technology solutions, fostering long-term partnerships built on trust and excellence.
Turnkey Solutions
At HotSpot International, we offer comprehensive turnkey solutions for the hospitality industry. We manage every aspect from design to implementation, ensuring seamless integration with your existing infrastructure. Our customized approach enhances operational efficiency and elevates guest experiences.
Software
Our exclusive software platform allows you to have flexible service plans, multiple billing options, customized portals
Hotel Operations
The infrastructure deployed by HSI will help you increase sales and reduce Operational Costs
Hardware
We work with the most renowned brands and compliment with our all encompassing platform
Marketing
The ability to customize the welcome portal according to the hotel/brand´s standards and provide digital tools to commercialize your services
Support
HSI offers live 24x7x365 in English and Spanish. Full time network monitoring
Commercial Options
We offer multiple commercial offers to meet each Customer's needs
Services
HotSpot International provides the hospitality industry with high-speed internet, 24/7 guest support, PBX phone systems, in-room entertainment, property security, and audio solutions, enhancing guest experiences and operational efficiency.
Hotel Wi-Fi
Network Design/Engineering
HotSpot provides a distinctly comprehensive Wi-Fi service package that meets all your needs.
Our inhouse experienced engineers will design your network based on your unique requirements and configuration.
Phone Systems
Deliver the next generation guest experience with HotSpot International’s phone systems.
Guest Support
Music System
Property Security
TV Systems
24/7 bilingual technical assistance, ensuring seamless connectivity and prompt issue resolution.
High-performance audio solutions that enhance the ambiance of hotel spaces.
Integrated video surveillance and security solutions to safeguard guests and assets.
Give your guests an entertainment solution that takes their entertainment back home.
Certified Brands & Strategic Partnerships
We collaborate with industry-leading brands and hold top certifications to ensure the highest quality and reliability in our services.
A Selection of Our Valued Clients
Contact us
Mexico City
Enrique Ibsen #15-despacho 701, Polanco. Miguel Hidalgo, 11560
Los Cabos
Blvd. M. Castro #3110 Local 17 Plaza Los Portales
Zona Hotelera San José Del Cabo, B.C.S., 23405
Riviera Maya
Carretera Chetumal-Cancún, Col. Pescadores, Puerto Morelos, Q.R., 77580
sales@hotspotinternational.com
Phone MX: +52 (55) 8660 2600
Phone US: +1 888 709 0733
Support / Call Center 24x7x365
support@hotspotinternational.com
Mexico Only: 800 HOTSPOT
800 4687768