What is a HOTSPOT?
Who is HOTSPOT International™?
Where is HOTSPOT available?
What is SSID?
Can I use my VPN with the HotSpot International service?
How do I contact HotSpot International™ for technical support?


What is a HOTSPOT?
A HOTSPOT is a venue where there is high speed wireless access. Usually, the service has a fee and the user must go through a registration or authentication process. The registration requires a user ID and passcode. The service and the fees vary from location to location. HotSpot traditionally are public venues such as Hotels, Restaurants, Cafeterias, Bars, Airport, Bus/Train Terminals, Marinas, Hospitals, Shopping Centers, etc.

Who is HOTSPOT International™
HOTSPOT International™is a provider of high speed access in public venues. We enable locations for high speed wireless connectivity. Our service entails installing all necessary equipment to provide the public venue with wireless connectivity using WiFi 802.11 technology. Once the equipment is installed the location becomes a HOTSPOT. In order to gain access, they user must register. There is usually a charge for connecting to the service.

Where is HOTSPOT International™ available?
Click here to see the complete list of HOTSPOT International™ Venues.

What is SSID?
The SSID is the name that is assigned to the Access Point you are connecting to. In newer systems it will be displayed automatically. Look for a sign that indicates the name (SSID) or ask someone at the location.

Can I use my VPN with the HOTSPOT International™ service?
Yes, although we have found some instances where access with a certain VPN was limited. Please advise us if you have problems.

Please see our Glossary for help with terminology.

Technical Support

If you have additional questions, please contact our Online Help or send them to support@hotspotinternational.com

Sales and contact Information

In you wish to become a HOTSPOT International™ venue or need general information regarding our service, please email us at: info@hotspotinternational.com